As a matter of fact, Ford Motor Company faces an unpaid overtime class action lawsuit. The suit alleges that the company violated Fair Labor Standards Act (FLSA). Thus, the lawsuit states that Ford misclassified a call center employee in Florida as being exempt from overtime pay.
Alice Cortes is the plaintiff who filed an unpaid overtime class action lawsuit against Ford. Cortes is one of the zone managers that worked in a Florida call center. Actually, Ford, as well as Percepta LLC owned it. The complaint notes that the companies made the plaintiff, other employees as well work for extra hours. The reason is that call center employees had to deal with call volume quotas.
The plaintiff is seeking to represent a class of current, previous and future zone managers of Ford and Percepta, who worked for more than 40 hours on a weekly basis within the last three years. Owens and Miguel Bouzas of Bouzas Owens PA are representing Cortes.
Did Ford require call center employee to work overtime?
The plaintiff pointed out that her main job responsibilities as a zone manager were providing customer service and clerical work. In addition to that, her major duty was serving as a liaison between Ford, as well as automobile dealers. Cortes pointed out that she was mainly on the telephone during the whole day. She added that she completed no supervising tasks and didn’t make any essential decisions.
Cortes used to work as a zone manager for Ford and Percepta between October 2005 and February 2016. She was a full-time employee, whom these companies gave a salary. The plaintiff alleges Ford Motor Company and Percepta of classing her as exempt from overtime requirements under the FLSA.
The unpaid overtime lawsuit claims that the plaintiff used to work about 50 hours per week. However, the companies failed to pay her for overtime work. Cortes added that other zone managers as well worked under the same conditions. In other words, they also worked for more than 40 hours on a weekly basis. Furthermore, the plaintiff mentions in his complaint that defendants didn’t keep appropriate time records.
It’s worth to point out that Ford and Percepta didn’t have comments concerning the lawsuit.