In recent years managing your law firm without a robust software management package seems impossible. Due to the high demand for case management software packages, the market is flooded with apps that offer various services, including workflow, billing and accounting and more. With a marketplace that is crowded with case management software apps, it is hard to find the right solution for your law firm. In this article, I am going to talk about Needles, which has been in the market for over 30 years.
Why Choose Needles?
Let me elaborate more on this app to highlight the benefits so that you can make your best judgment when purchasing the right software for you.
Needles can support virtually any practice area but it is mainly focused on personal injury: the software started as a package for personal injury attorneys. Over time, it has developed and now can support virtually any area of practice. Having said that, we must admit that Needles remains primarily a solution for personal injury lawyers. Personal injury practice is where it really excels. This is because the app was developed based on the feedback received from PI attorneys.
Great customer service and training: since the app is a little bit sophisticated, the team takes care that the clients are clear on how to use it. You can request a demo CD or make arrangements for in-person Needles demonstrations or demonstrations via the Internet.
Customization: Needles intake system is very customizable. You can create a workflow process for each case type and adjust that to your practice needs. Most apps offer standard workflows but Needles shines in respect of customization. This app allows law firms to follow their own protocol. Attorneys can review the files, track referrals, open a new case and store all the information no matter the case is approved or rejected. The app prompts the attorney to ask case-specific questions during the initial call with the potential client.
Integration: Needles integrates with other apps like Outlook, QuickBooks and Worldox.
Some of the highlight features of Needles include:
- Keep track of day to day tasks, including time, costs and critical statistics
- Document assembly, including gathering clients’ info and organizing contacts
- Teamwork, including communication between the team members
If you are in search of a robust case management system, Needles is definitely a go, especially if you are practicing in the personal injury area. It is best for customization of specific cases and the workflow process. The app is in the market for over a quarter of a century and has earned the trust of customers over the years.