In fact, Blue Star Cruises, as well as Grand Celebration Cruises are facing a class action lawsuit. The suit claims that the defendants didn’t pay attention to consumers’ requests of not receiving the companies’ telemarketing calls.
The plaintiffs who filed the lawsuit are Leshia Baxter and Arthur Keshishyan. Thus, the plaintiffs say they received telemarketing telephone calls from the defendants, although Baxter and Keshishyan had informed the companies previously that they don’t wish to receive such telephone calls.
They accuse Blue Star Cruises and Grand Celebration Cruises of violating the federal anti-telemarketing law.
Stefan Coleman and Blake J. Dugger of Law Offices of Stefan Coleman PA are representing the plaintiffs.
About Telephone Consumer Protection Act (TCPA)
Actually, the plaintiffs allege the defendants violated the TCPA. According to this law, there are certain restrictions concerning the way telemarketers’ can make calls. It’s essential to refer to the National Do Not Call Registry.
It aims to help those consumers who don’t wish to receive unsolicited telemarketing calls. They just need to list their telephone number here. So, in this case, a Telemarketer must cease making calls to this number within 30 days.
One of the plaintiffs claims that she listed her telephone number on this registry in 2004. However, it was in December 2016, when she received telemarketing calls from Blue Star Cruises.
In addition to that, Baxter mentions the artificial or prerecorded voice, used in the telemarketing call. She adds that this was done to make consumers think they are talking with a live operator.
Whenever the plaintiff received such calls, she usually hung up and blocked the telephone number. However, unsolicited telephone calls didn’t end. Later in March 2017, she had the same experience. This time Blue Star Cruises started calling her using another number.
So, the company again used the same prerecorded message.
Further, Keshishyan states that he also received such calls from the defendant on his landline. He also pointed out that had his number listed on Do Not Registry. It occurred in 2006.
According to the plaintiff, he received the same prerecorded message. Then, he talked with a live operator and let her know that his number is on this registry. Keshishyan told the operator not to call him again. In spite of his warning, the plaintiff again received such calls. This happened twice: at the end of February and in April.
What the lawsuit seeks
It’s worth mentioning that the plaintiffs are seeking to represent four Classes: The Cellular Telephone Prerecorded No Consent Class, The Landline Telephone Prerecorded No Consent Class, The Landline Telephone Prerecorded Stop Class, as well as The Landline Telephone Prerecorded Stop Class and The Do Not Call Registry Class.
Furthermore, the plaintiffs are seeking the following: declaratory relief, an award of damages, and disgorgement of all the ill-gotten gains. Also, the Keshishyan and Baxter are asking the court to make the defendants stop such practices.